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PILLAR: ASSETS AND OPERATIONS

Wayleave Payment System

Wayleave-Payment-System-e1687187936298

What we will do and why

Linking consent and property records in with the asset register which would then connect them with payment records and land registry details, enabling digital payments.

Key deliverables

  • Cleansed payment records.
  • Increased control and connectivity with asset register, consent, payment and land records.

Target outcomes

  • Facilitating two-way payment and BACS.
  • Maintain legacy cheque payments.

Measures of success

  • Financial savings for payment processing.
  • Improved customer satisfaction.

Stakeholder Engagement

Customers have made requests for us to modernise our payment methods from the traditional cheque methodology to BACS. In response, we have launched this initiative, which will be tested with users following mobilisation of the technology.

Planned start:

01.06.2023

Target completion:

31.03.2028

Key milestones:

  • Proof of Concept UAT testing and go-live (Oct 23)
  • New system mobilisation (Jan 24)
  • SPN accounts migrated (Dec 25)
  • Start EPN accounts (Dec 25)
  • LPN accounts migrated (Dec 26)
  • Begin migration of wayleave agreements greater than 1 year (Dec 28)

Status:

On Track

Date of change Category Description
22.12.2023 Update

Added two additional milestones and added “Proactive consenting” as a dependency. Changed the dates of three of the milestones: SPN migration brought forward to December 2025 instead of 2026; EPN migration brought forward to 2025 instead of 2028, and LPN migration pushed back to December 2026 from March 2024. More detail about stakeholder engagement was also added.