Digital Skills Academy


What we will do and why

Introduction of a portfolio of digital apprenticeship programmes to both facilitate the development of grassroots digital capabilities and upskilling of existing staff, increasing digital and data competency and literacy across the organisation.

Key Deliverables

  • A range of standard digital apprenticeship programmes from Level 3 to Level 7, available to internal staff, funded through the Apprenticeship Levy.

Target outcomes

  • Individuals across the organisation competent and qualified in a range of contemporary digital capabilities necessary to fulfil current and future business requirements.

Measures of success

  • Extent to which digital services and products are designed, delivered and implemented in-house.
  • Extent of digital literacy and competence across the organisation.

Stakeholder Engagement

We engaged numerous training providers through the tender process to understand their available capabilities to ensure the widest breadth of coverage, arriving at the current seventeen offered. Employees registered their interest in the different skills, behaviours and roles available. We then held sessions on each of the available standards with employees for an overview and to take questions.

Public Detailed Docs

Planned start:


Target completion:


Key milestones:

  • Launch programme (Apr 2023)
  • Assess sign ups against target (Dec 2023)
  • Assess number of learners completed (Dec 2024)
  • View percentage of distinctions achieved (Dec 2024)
  • Annual reporting and analysis of achievements (Jun 2025)


On Track

Date of change Category Description
28.06.2024 Update

Milestone “Assess number of learners completed” status changed to On track (from not started).

Milestone “View percentage of distinctions achieved” status changed to On track (from not started).

Overall project target end date might get extended due to the character of this project (project incl. progression/advanced courses which might take longer to finish). This will be confirmed at a further stage of this project.

22.12.2023 Update

A link to more detail was provided, as well as a summary of stakeholder engagement.